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What does an import/export documentation agency do? 10 key questions every foreign trade company must know

What does an import/export documentation agency do? 10 key questions every foreign trade company must know

What industry does import and export document agency belong to?

Import and export document agency falls underInternational trade services industry, specializing in handling various legal documents and administrative paperwork involved in cross-border transactions for foreign trade enterprises. According to the latest 2025 data from the General Administration of Customs of China, nationwide registered imports輸出代理店The number of enterprises has exceeded 82,000, and the industry's annual service scale surpasses RMB 300 billion.

Why is a professional document proxy service necessary?

International trade involves 30+ core documents, with common pain points including:

  • Compliance risk: The 2025 revised Customs Administrative Penalty Regulations raise the maximum penalty for documentation errors to 30% of the goods' value
  • time-barred loss: Self-processing takes an average of 3–5 more working days than using a professional agent
  • Implicit cost:73% of companies incur derivative losses such as demurrage and credit downgrades due to documentation issues

What specific services are included in file proxying?

The complete service system encompasses three core modules:

  • Basic Documents
    • Commercial Invoice/Packing List Preparation
    • Certificate of Origin Application (including RCEP and other FTA certificates)
    • Customs declaration and inspection documents
  • Special Certification
    • FDA/CE and other product certifications
    • ATA Carnet
    • Consular Authentication and Apostille
  • Risk Management
    • Trade Compliance Review
    • Dispute Resolution for HS Code Classification
    • Recommendations for Optimizing Rules of Origin

How should an agency handle sudden policy changes?

Professional agencies have establishedLevel-3 response mechanism

  • Real-time monitoring of a trade policy database covering 50+ countries/regions
  • Establish direct information channels with customs, commodity inspection, and other relevant departments
  • Provide differentiated solutions tailored to individual RCEP member countries

For example, under the EPR regulations newly implemented by the EU in 2025, professional agents can prepare compliance documents for companies six months in advance.

How to assess the professionalism of a document proxy?

Focus on examining four dimensions:

  • Certification: AEO certification by customs, membership in the Customs Brokers Association, etc.
  • System capability: Does it support single-window docking and blockchain-based evidence preservation?
  • Case Accumulation: Operational experience in specific industries (e.g., medical devices, hazardous materials)
  • Service Network: Localized service outlets at major ports/free trade zones

How are file proxies billed? Are there any hidden fees?

Industry-standardtiered pricing model

  • Basic Service Fee: Document Preparation (RMB 200–800 per set)
  • Government fees: collected and remitted as actually incurred
  • Rush Service Fee: 3–5 times the standard rate

Special attention is requiredThree hidden costs: After-hours service fee, document revision limit, special port surcharge.

How should SMEs choose an agency service provider?

It is recommended to adopt4-Step Screening Method

  • Step 1: Check the administrative penalty records in the Enterprise Credit Information Publicity System
  • Step 2: Request service cases from the same industry within the past six months
  • Step 3: Test system response speed (e.g., turnaround time for electronic seal applications)
  • Step 4: Confirm the error compensation clause (industry standard: three times the service fee)

What are the latest trends in the document agency industry?

Three major transformations will reshape the industry in 2025:

  • Digital transformation:稅関総署が「ペーパーレス通関2.0」システムを?qū)?/li>
  • Localized services: Specialized teams for emerging markets such as ASEAN and the Middle East
  • Compliance Extension: New document services such as ESG reports and carbon footprint certification

Taking the Middle Eastern Gulf countries as an example, professional agents now offer specialized services such as Arabic commercial invoices and GCC certification.

What exactly are the procedures for import and export agency? How can you avoid the pitfalls? The 2025 latest customs-clearance guide is here!
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