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How to choose an import and export logistics agent? What are the key considerations in the customs clearance process?

How to choose an import and export logistics agent? What are the key considerations in the customs clearance process?

How to evaluate the professional qualifications of a logistics agency?

When selecting a logistics agent, it is recommended to proceed viaThe "Trinity" Verification Method:

  • Verification of Legal Qualifications:
    • Check the "Record Form of International Freight Forwarding Enterprise"
    • Verify the AEO certification status with China Customs (the 2025 new version of certification standards has been implemented).
  • Industry Qualification Verification:
    • FIATA International Freight Forwarders Association Membership
    • WCA World Cargo Alliance membership qualification
  • Practical Skills Assessment:
    • Please provide customs clearance cases of similar products from the past 2 years.
    • Verify the network coverage capability of overseas warehouses and customs clearance agents.

What are the new changes in the composition of import and export logistics costs?

Logistics costs in 2025 show"Three Increases and One Decrease"Features:

  • Increasing cost items:
  • Declining expense items:
    • Traditional document processing fee (thanks to paperless customs clearance)
    • Basic ocean freight rate (affected by the deployment of new shipping capacity)

Request for Agent ProvisionExact cost checklist, with special attention to the newly added ESG compliance cost items for 2024-2025.

How to Avoid Common Risks in the Customs Clearance Process?

According to the latest risk alert from the General Administration of Customs in 2025, special attention should be paid to:

  • Declaration risk prevention and control:
    • The HS code must use the 2025 version of the Harmonized System.
    • The certificate of origin must comply with the upgraded RCEP rules.
  • timely risk control:
    • Allow at least 3 working days for AI order review and verification.
    • Priority inspection channel for enterprises with pre-obtained AEO certification
  • Special handling of goods:
    • The transportation of lithium batteries must comply with the requirements of the revised UN38.3.
    • Food products must complete the pre-registration for the new FDA regulations in advance.

How to handle logistics exceptions most effectively?

Proposal to establishProfessional agencies should provide:

  • First-level issue(Can be resolved within 48 hours):
    • Document Correction
    • Inspection accompaniment
    • Slot Coordination
  • Second-level issues(3-7 business days):
    • Dispute over classification reconsideration
    • Handling of Overstayed Cargo
    • Transportation Insurance Claims Settlement
  • Third-level issues(Major Emergency Incident):
    • Launch an alternative transportation plan
    • Apply for customs guarantee
    • Activate the emergency funding pool

How to choose a digital logistics system?

Mainstream logistics management systems in 2025 must possess:

  • Basic functional module:
    • Automatically generate customs declaration data compliant with Single Window standards
    • Real-time integration with major global port operating systems
  • Special feature requirements:
    • Carbon Footprint Tracking and Calculation Module
    • Supply chain finance interface pre-configuration
    • Multilingual Intelligent Document Recognition
  • Compliance verification:
    • Obtained the certification for system integration with the General Administration of Customs' "Golden Customs Phase II" program.
    • Compliant with the GDPR 2025 Cross-Border Data Transfer Regulations

How much does import and export freight forwarding cost? These 10 questions are a must-know for foreign trade companies.
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