I. What Kind ofExport agentIs the company worth collaborating with?

Customs inspection basis:Export agentThree key indicators require attention:Customs filing qualificationandYears of industry serviceandRisk Control Management SystemIt is recommended to verify through the following process:

• Verify the AEO certification qualification (can be checked on the official website of China Customs).
• Please provide a list of clients served in the past 3 years (note the industry relevance).
• Conduct on-site inspections of the operating system's compliance (with special attention to whether the customs declaration system version has been updated to meet the 2025 customs requirements).

2. What specific services are included in the agency service?

Professional export agents should provideFull-process closed-loop service:

• Basic services:
  • Customs declaration document preparation (carbon neutrality reporting requirements to be added from 2025 onwards)
  • Export tax refundAgency (VAT Special Invoice Verification)
• Value - added services:
  • Pre-clearance review for destination countries (with special attention to the latest tariff rules of RCEP member states)
  • Optimization of Logistics Solutions (Incorporating 2024 International Shipping Price Fluctuation Data)

3. How should the agency fees be structured to be reasonable?

A standardized fee structure should include:Fixed service fees+Floating operation fee:

• Basic customs declaration service fee: 800-1500 RMB per document (depending on product complexity)
• Tax Refund Service Fee: 0.8%-1.2% of the refund amount (the 2025 refund rate remains at the 13% benchmark).
• Abnormal handling fee: The charging standards for unexpected situations such as customs inspection must be clearly specified in the contract.

IV. How to Avoid Legal Risks in Agency Cooperation?

Recommended adoptionThree-tier risk prevention and control mechanism:

• The contract terms must include:
  • Data Confidentiality Clause (Compliant with the "Data Security Law" to be implemented in 2025)
  • Fault Compensation Clause (It is recommended to set a maximum compensation limit per single transaction)
• Note during actual operation:
  • HS Code Dual Verification System
  • Real-time synchronization of foreign exchange receipt and payment vouchers

V. How should the agent be held accountable in case of customs declaration errors?

According to the "Regulations on the Filing Management of Customs Declaration Entities" revised by the General Administration of Customs in 2023, the principle of liability allocation is as follows:

• Document format error: The agent shall bear the correction costs.
• Incorrect commodity classification: The principal shall be exempt from liability when caused by providing erroneous information.
• Major declaration errors (e.g., involving licenses): joint liability of both parties

It is recommended to require the agent to purchase before cooperation.Professional Liability Insurance, the recommended insured amount should not be less than 5 million yuan.

6. Which agency model is suitable for small and medium-sized enterprises?

Select the cooperation model based on the company's monthly export volume:

• Monthly export amount < USD 500,000: single transaction settlement mode
• $0.5-2 million: Quarterly Framework Agreement
• >USD 2 million: It is recommended to establish a dedicated service team.

Under the new cross-border e-commerce regulations in 2025, it is recommended to adoptChannel-based agencyStrategy: Select different agency service providers for general trade and cross-border e-commerce businesses.

7. How to Evaluate the Quality of Proxy Services?

EstablishedKPI assessment system:

• Core metrics:
  • The one-time customs clearance success rate exceeds 98%.
  • The tax refund processing period is ≤45 days.
• Value-added metrics:
  • The year-on-year decrease ratio of logistics costs
  • Progress of Customs AEO Certification Guidance

8. What documents are required for agency cooperation?

List of Essential Basic Documents:

• Enterprise Qualifications:
  • Duplicate of Business License (must include import and export business scope)
  • Customs registration certificate
• Trade documents:
  • Proforma Invoice (Declaration of Origin required from 2025 onwards)
  • Sales and Purchase Contract (Trade Terms Version to be Specified)

IX. How to Achieve Seamless Switching of Proxy Services?

Three Key Points for Secure Proxy Switching:

• Provide a 60-day written notice to the current service provider.
• Complete all pending business settlements
• Hand over the operational authority of the Customs Electronic Port (requires on-site operation by both parties).

Special Reminder: Customs will fully implement the policy in 2025.Digital customs system, switching proxies requires synchronously updating the system permission configuration.